The pre orders shipping time is within 3 weeks (21 working days)
If you have a problem with your delivery, please write to the following address:
info@soeursfatales.com
Stating your name and order number.
Returns
We pay particular attention to the quality of our products. But if you wish to return an item or exchange it we will accompany you. For any exchange or refund request please write to the following address :
info@soeursfatales.com
Specifying your name and order number.
In case of error on our part, we offer exchanges and returns. Otherwise the costs will be borne by the customer.
Orders
Upon acceptance of your payment, you are redirected to a payment confirmation page. You will then receive a confirmation email summarizing the details of your order. If you have not received this email, please check your email spam folder. If necessary, we invite you to write to us at the following address:
info@soeursfatales.com
Indicate the date and the amount of the order.
All orders are final once paid. Unfortunately, no exchange is possible, and no possibility of canceling an order. After receipt of your item, you can request an exchange or refund by writing to the following address:
info@soeursfatales.com
In case of receipt of a wrong item please contact our customer service at the following address:
info@soeursfatales.com
Stating your order number and the problem encountered, we will then give you a return number to allow you to proceed with this one.
yes, for any exclusive request, please write to us at the following address:
